Everything you need to know about how to pay, how your data is protected, and how to get help if something goes wrong.

Paying Online

Check out securely online using the following methods:

• Visa
• Mastercard
• American Express
• PayPal
• Shop Pay
• Apple Pay
• Google Pay
• Afterpay
• Zip Money and Zip Pay
• Humm
• Latitude Interest Free Finance
• Betta Gift Cards

Promotion Codes: Enter your promo code in the payment section of checkout and click Apply before completing your order.

Paying In-store

Our stores accept the following payment methods:

• Cash
• EFTPOS
• Credit cards
• Apple Pay
• Google Pay
• Afterpay
• Zip Money and Zip Pay
• Humm Little Things and Big Things
• Latitude Interest Free Finance
• Gift Cards

Please Note: American Express and Diners Club are not accepted in all stores. Cheques are accepted in some stores by prior arrangement — call ahead to confirm. Store accounts are available at select locations, subject to credit approval and at the store owner's discretion. Payment options vary between stores, so contact your local Betta store for details.

Shop with confidence at Betta

Your payment details are never stored on our systems. Every online transaction is processed through bank-grade, PCI-DSS certified payment gateways.

How We Protect You

Secure Checkout

Payments are encrypted using SSL technology. Your full card number is never visible to, or stored by, Betta.

PCI-DSS Certified

Our payment gateway partners are PCI-DSS Level 1 certified — the highest global standard for card data security.

Privacy Act Compliant

Your personal information is managed by BSR Franchising Pty Ltd (ACN 122 556 094) under the Privacy Act 1988 (Cth). We don't sell your data or share it with overseas recipients.

ACL Protected

All purchases are backed by guarantees under Australian Consumer Law, including your right to a repair, replacement or refund.

Credit Card Data Security

BSR Group uses Shopify's payment platform, including Shop Pay, for its online credit card transactions. Shopify processes online credit card transactions securely for over a million merchants globally.

• Payments are processed in real time.
• BSR Group does not have access to your full card number. Every credit card payment is secured by Shopify and Shop Pay.
• Shopify has bank-grade security, and all transaction details are stored in PCI-DSS compliant data centres.
• Shopify is certified Level 1 PCI-DSS compliant, the highest level of certification available in the payments industry.

Your Purchase is Protected

Most products sold at Betta include a manufacturer's warranty. If something goes wrong, you can arrange a repair through an authorised repair agent by:

• Contacting the manufacturer directly
• Returning to the store where you purchased (bring your invoice and photo ID)
• Contacting our online team if you purchased through betta.com.au
  
  

We're here if something goes wrong

If you have a question about your order, a warranty issue, a damaged delivery, or a suspicious communication you'd like us to verify, our team is ready to help.