Delivery Checklist

One thing we want to avoid is unforeseen variables when attempting to deliver appliances that result in additional costs. Please review the below checklist before placing your order so we can do our best to meet your needs and expectations. We reserve the right to charge for additional time and services required to make a delivery that fails to adhere to the below checklist.


  • Verify dimensions – will your new appliance fit in the intended area?

  • Check for obstacles along the path to the hook up location. Is the path clear? Will the appliance fit through the front door?

  • Verify that an unloading zone is available within 7m of the home for parking and access.

  • Verify that there is an elevator or less than 3 steps to get to the delivery location.

  • You will be required to present your proof of purchase and photo ID upon delivery.

  • Inspect your new appliance for any visible damage. Notify the delivery driver of any damage at time of hook up.

 

  • Verify that plumbing is in working order. Old taps that aren't in frequent use tend to leak when turned on, this is not a fault of the appliance.

  • Any old items we remove must NOT be larger (size and weight) than the new appliance being delivered if paid for.

  • Delivery drivers are NOT qualified to install fridges with ice makers. Please arrange for a qualified plumber to install the ice maker.

  • Dryer brackets may need to be moved to cater to modern appliance sizes. This is not included in our free door-2-door delivery price.

  • We do NOT carry bulky items up staircases. We will bring the appliance to the bottom of the staircase.

 


Note: Appliance hook up and removal services vary by state and local area. If in doubt we recommend that you contact your local Betta Store for prices and availability.