Company Information

Incorporating BSR Australia and BSR Franchising

The BSR Group is a franchisor operating in the electrical retail industry throughout Australia. The key focus of the Group is in assisting franchisees to maximise their offering to the customer and to provide support to franchisees to enable them to compete in a market which has become progressively more competitive. The Group's objective is to do this with the most comprehensive, all-inclusive service possible.

All franchisees operating under the Betta brand are licensed in accordance with the Franchise Code of Conduct. The primary services offered by the Group include:

  • Buying and Merchandising
  • Retail Services
  • Advertising and Promotions
  • Information Technology and Communications
  • Training and Development
  • Store Development and Design


Board of Directors

Graeme Cunningham, Managing Director

Graeme joined the BSR Group as CEO in November 2010 until June 2022 when he was appointed as Managing Director. He has been associated with the Betta brand for more than 36 years and has over 47 years’ experience in the franchise and electrical appliance industries having worked in both the retail and wholesale areas.  He has held numerous senior management positions within the retail and wholesale industries, including at Sharp Corporation, Southcorp Appliances and LG.  He is also a current director of the National Associated Retail Traders of Australia (NARTA).


Garry Thyer, Director MAICD

Garry is a director and Chairman of both BSR Franchising Pty Ltd and BSR Australia Ltd, having held those positions since 2008 and 2006 respectively.  He is a member of the Australian Institute of Company Directors and inaugural Chairman of the Remuneration and Nomination Committee.  Garry has operated the business now called Garry Thyer’s Betta in Townsville since 1975.  He has been involved with the Betta brand for 43 years and has more than 46 years’ experience in the electrical retail industry. 


Dominic McClelland, Director

Dominic is a director and Deputy Chairman of both BSR Franchising Pty Ltd and BSR Australia Ltd, having held those positions since 2008 and 2007 respectively.  He has more than 38 years’ experience in electrical retailing, operating the Betta store in Batemans Bay, NSW, since 1989 and the Betta store in Ulladulla, NSW, from 1998 until 2015. Dominic is also a current director of Banksia Villages Ltd, a not for profit provider of residential and home based aged care.


Glenn Cain, Director

Glenn is a director of both BSR Australia Ltd and BSR Franchising Pty Ltd having held those positions since 2007 and 2018 respectively, and inaugural Chairman of the Audit and Risk Committee.  Glenn has been involved in the operation of Betta Lismore and Chandlers Betta Casino, NSW, since 2000.  Glenn has over 36 years’ experience in the retail electrical industry, and he and his family have been involved with the Betta brand for 28 years.


Carolyn Parker, Non-Executive Director

Carolyn was appointed a director of the BSR Group entities on 1 June 2022. Carolyn is a retail specialist with over 30 years' management experience. Gaining early experience within her family's owner-operated chain of regional retail stores, she later held several senior executive roles at David Jones. She has since formed her own retail company, currently running two stores. Carolyn is Vice Chair of North Coast Community Housing, and Non-Executive Director of National Trust Australia Queensland. She has been Chair of Santos Organics, President of North Byron Business Chamber, and Non-Executive Director of Senior Rights Service. Carolyn has a Master of Business Administration and is a Graduate of the Australian Institute of Company Directors.



To be the leading independent retailer group providing home appliance and furniture solutions to consumers.


Our purpose is to operate an efficient retail services franchise business that provides comprehensive support for our members, enabling them to generate value for themselves and their consumers whilst creating value for our stakeholders


The following represents core values and beliefs of the BSR Group:

Integrity - To operate in an honest and truthful approach within our company structure

Collaboration - To work to our best when collaborating with internal and external stakeholders of the company

Community - To create a sense of conscientiousness in the local community and contribute to the national society

Commitment – To commit ourselves to provide consumers with a great product & service

Efficiency – To provide our members effective, timely and efficient business support

Senior Management Team

Gavin Carter - Chief Executive Officer

Stuart Nash - Chief Financial Officer

Adrian Mitchell - Chief Customer Officer

David Berry - Chief Operating Officer

Alison Riley - Chief Merchandising Officer