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Where is my order?

Thank you for choosing to shop with Betta Home Living!

Generally speaking, orders will take between 3 - 7 business days to process and deliver. In some cases, there might be a slight delay due to stock supply issues, in which case a team member from the assigned Betta store will contact you to discuss. 

Your assigned Betta Home Living store is the store you would have selected during the checkout process and is the first point of contact for any information about your order. 

You will be able to find the details of your assigned store by referring to your Order Notification email. This would have been sent to your nominated email address when you confirmed your order online. This order notification email includes important details such as your order number, assigned Betta store and their contact phone number and address. Remember this store bis your point of contact when it comes to following up the status of your order and the ETA. 

In some instances to avoid greater than anticipated delays, we will re-allocate part or all of your order to another store. In this case, we will notify you of the change via email and also include the new store's details. This store will then become your point of contact to obtain ETA details for the item(s) in which they will be supplying. 

Once again thank you for choosing to shop with Betta Home Living.

That's Betta!