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Betta awarded Canstar Blue’s Most Satisfied Customers for Electronics Retailers

Betta awarded Canstar Blue’s Most Satisfied Customers for Electronics Retailers

Five-Star Results

This Canstar Blue award places Betta at the top of the scoreboard, having received five-star ratings for both ‘Customer Service’ and ‘Overall Satisfaction’. Adding to these impressive results, Betta also received four-star ratings for all other categories including “value for money”, “range of products on offer”, “prices compared to other retailers”, “website/store layout” and “deals/specials available”.

 

The Survey

The results come from surveying over 1,600 consumers about their personal shopping experiences, in store and online over the past year. In the survey, Betta Home Living was compared with other big-name electronic retailers. 

 

A statement from Betta’s CEO Graeme Cunningham applauds the award win:

To be the number one brand for overall consumer satisfaction, during one of the most competitive environments we have ever seen, is an outstanding effort by all. This award underlines how truly valuable our strong customer service standards are, and how we stand out from our competitors.

 

Highest Standards

At Betta, we pride ourselves on providing the highest standards of customer service to ensure you walk away a happy customer with your new purchase. And with Australian consumers continually

shopping in store, our in-store team will be there to provide a helping hand on the purchasing journey. Get Betta advice, stay updated with the latest releases and promotions, all from our dedicated and friendly Betta staff.

Price Match Guarantee

Canstar Blue uncovered that more than a third of Australian shoppers (34%) use the in-store shopping experience as an opportunity to negotiate prices. Our Price Match Guarantee is exactly the type of assurance that consumers can rely on to acquire the best deals.

Club Betta members also benefit from the 7-Day Purchase Price Promise which places emphasis on Betta’s competitive pricing. Joining Club Betta is free, giving consumers the opportunity to take advantage of this price promise, alongside other benefits such as exclusive discounts, invitations to VIP events and more!

 

Flexible Payment Plans

Shopping in store or online, Betta customers have the option of buying now and paying later to easily meet any household demand. Whether it’s a washing machine to replace the broken one or a new pyrolytic oven for the kitchen, our Betta range of flexible payment plans lets you take your purchase home straight away, and pay for them later. We offer a range of buy now, pay later options including Afterpay, Zip, Humm and HSBC Interest Free.

 

Here to Help!

Being awarded Canstar Blue’s Most Satisfied Customers for Electronics Retailers is a title we don’t take lightly. At Betta, we continue to take great pride in providing a positive shopping experience for our customers, in store and online. From stocking the largest brands and products at competitive prices and with the highest-quality customer service, we will always be here to help!