How We Deliver Furniture

In addition to the price for the Goods when purchasing furniture online you will also need to pay any additional delivery charges which are not shown in your shopping cart. These charges will be discussed with you by a representative from the local Betta store for which you have placed the order. These charges will be based on the freight charges incurred by said store to arrange for the goods to be shipped from supplier to their store.

Furthermore, locations such as, but not limited to Kununurra, Christmas Island, Norfolk Island, Elcho Island, Tiwi Islands and Nhulunbuy may result in the order not being able to be fulfilled due to the geographical restrictions for freight. If you believe that you might live in such an area, you should contact Customer Service via webfeedback@bsrgroup.com.au for more information.

If you would like a quote on delivery costs prior to purchasing online click here to contact us to arrange a quote. 

Please note that not all products featured online are available in all states or stores and if you do place an order which cannot be filled by that particular store we will move the order on to the nearest furniture stockist and attempt to fulfil your order from there. Alternatively, if we are unable to reasonably supply the goods from a local store, we will happily refund any monies.